In the event that a password is forgotten or requires a reset.
- Open the OV Loop App.
- From the Login Page, select Forgot Your Password
- Input your email address
- You will receive an email in your inbox
- Choose the option to open your email app.
- From the email, click the link, this will take you back to the OV Loop App.
- Input a new password.
- Once password change is complete, you will be prompted to log in again.
If the email was not received, choose send again.