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Finding your Valet With the Phone in OV Valet
Oct 1st 20

To find your Valet using your phone: Go to the OV Loop ApplicationOpen Pay with OV ValetSelect Find DeviceSelect Ring OV ValetThe Valet will ringOnce found, select Stop Ringing on the Application...

Finding Your Phone With Your Valet in OV Valet
Oct 1st 20

To find the phone connected to the Valet: Press the button on the Valet 3 times in quick successionThe phone will chime, (even if the phone has ringer off) The app must be active in the foreground or ...

How to use the Valet in OV Valet
Oct 1st 20

The Valet must be connected to the app and a primary card needs to be selected. When the Point of Sale is ready for payment, hold the Valet close to the Point of Sale magnetic swipe reader or NFC (Nea...

How to Use Wake Words in OV App
Oct 1st 20

OV Pro headset responds to multiple wake word commands, some are available through the hardware, and others require the use of the OV Loop app. “OV Phone” hear a tone – then say a command to Sir...

How to Change My Account Info in OV App
Oct 1st 20

Log into the applicationGo to Chat (Lower Left on the screen)Select the 3 bars in the upper left of the screen (Settings) My Account: Select My AccountUnder your name select edit to edit your account ...

How to Remove a Group in OV App
Oct 1st 20

How to remove a group: Open the OV Loop AppSelect Chat in the lower left of the screenSelect GroupsSelect thew Group to be removedIn the upper left corner select the name of the groupScroll down to th...

How to create a Group in OV App
Oct 1st 20

How to create a group: Open the OV Loop AppSelect Chat in the lower left of the screenSelect GroupsSelect Create New GroupName the groupIn the menu select Invite People Note: Groups can only contain p...

How to remove a contact in OV App
Oct 1st 20

To remove a contact: Open the OV Loop AppSelect Chat in the lower left of the screenSelect PeopleSelect the person you wish to removeSelect the name in the upper left cornerSelect Delete ChatApprove t...

Application Timeout while connecting the Valet in OV Valet
Oct 1st 20

If you receive an application time out while attempting to connect the Valet to the App Try plugging the Valet into a charger for a few minutes and retryCheck the phone’s Bluetooth devices to insur...

Setting up the valet in OV Valet
Oct 1st 20

Fully charge your OV Valet with the included charging cable.  This process could take up to two hours. Note: Do not pair the Valet to the Phone, the application will perform this task Then: Select Se...