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Warranty and Return Policy in OV Pro Warranty
Jun 3rd 20

OV Loop Limited Warranty OV Loop, Inc.  (“OV Loop”) warrants your product against defects in materials and workmanship when purchased directly from OV Loop or an OV Loop authorized reseller. Thi...

Firmware Update in OV Pro
Jun 3rd 20

Firmware on the headset is updated through the OV Loop Application for either Android or iOS. The application version will change if a new update is available. Please check the Google Play Store or A...

OV Pro Quick Start Guide in OV Pro
Jun 3rd 20

Below is the Quickstart Guide which was in the original package for reference....

How to Install Ear Bud Fins in OV Pro
Jun 3rd 20

This article describes how to install Ear Bud’s with the Fin’s. The fins help secure the ear bud to the ear and not allow them to slide out as easily. To install the Ear Buds with Fin’s please f...

Extended Warranty in OV Pro Warranty
Jun 3rd 20

Amazon had offered an extended warranty plan during the purchase process. This extended warranty is a 3rd party company and not affiliated with OV Loop. Please check your agreement with this company f...

Charging Your Headset in OV Pro
Jun 3rd 20

To charge your OV Pro headphones plug the provided USB cable into the headphones port by opening the cover on the right side bottom and plugging in the USB cable. Plug the other end into a USB chargin...

Noise Cancellation in OV Pro
Jun 3rd 20

The OV Pro uses Active Noise Cancellation (ANC) which electronically helps to cancel noise to the ear through the ear bud however the better the fit in the ear the less noise that will penetrate aroun...

Clearing the OV Pro Bluetooth Pairing List in OV Pro
Jun 1st 20

To clear the OV Pro headphones paired list: Power the headset onHold the Left and Right Collar (Big) buttons for 5 seconds until the headset vibrates Note: Re-pair the headphones to the device you wan...

Performing a Factory Reset on the OV Pro in OV Pro
Jun 1st 20

To restore the headphones to factory defaults settings: Power on the headsetHold the 3 top right buttons (Volume +, Power, Volume -) for 5 seconds until the headphones vibrates   Note: You will need...

Pairing my Headset in OV Pro
Jun 1st 20

Hold the Play/Power button to turn on OV ProEnable Bluetooth pairing on your mobile deviceSelect “OV Pro-xxxx” from your list of available devices Pairing Instructions for iOS (iPhone, iPad, iPod ...