While we at OV Loop want you to be able to use your money and our services freely and without worry, there are several transaction types we have disabled for security and compliance: Money Transfer ...

No, you cannot use the app without enabling a screen lock on either iOS or Android. This is a necessary security feature to protect your funds and your data. All traditional screen locks are ...

The OV Loop App will automatically check for updates for the OV Valet and notify you if there are any available. If you would like to manually check for updates, or view the firmware version you are ...

Only Micro-USB cables work with the OV Valet.

There is a micro-USB cable included with the Valet for charging, though any micro-USB cable will work for charging as needed. To charge the OV Valet, please do the following: Insert the micro-USB end ...

There are different LEDs for the Valet depending on what you are doing with it: Charging Blinking RedThe battery is low"Amber" (Half Red, Half Green)The battery is approximately at half-chargeBlinking ...

Rewards can only be redeemed with the brand you received them from.

No, you cannot redeem your rewards balance(s) for cash.

Your rewards will still be applied to your purchase! You will just have to cover the remaining balance.

You do not need to purchase a Valet for each individual brand. You don't even need to purchase a Valet to take advantage of these rewards programs and campaigns! All you need to do is sign up for a ...