Topics: OV Neckband

No, you do not need to own an Amazon Alexa Dot, Tap, Echo or other speaker; OV headphones provides direct access to Amazon Alexa.

If you’re experiencing snapping, crackling, popping, or no audio on one side: Make sure the 3.5mm audio jack is fully plugged in. The input connects to your audio device. The other cable jack must be completely inserted into your OV. Check that your audio source is on and working. If problems persist, try a different…Read more

Check that Bluetooth is enabled on your phone or other device. Check that the OV is turned on and paired with your device. Be sure that the source volume is not set to “Off”, and that the phone’s main volume is not set too low or that the phone is not in silent mode. Check…Read more

Check that the Audio Source volume is not set too low. You will get the best audio experience when your ear is well-sealed against outside sounds.  Try using the Comply Foam earbud tips for best performance; squeeze them before inserting into your ear, and allow them time to gently expand and fit inside the ear….Read more

Keep your OV in optimum condition by keeping the headphones clean which is essential for safe and lasting use. Headphones Clean your OV Do not wear in-ear headphones if they appear dirty—keep your ear buds and ear bud tips clean. Keep your headphones clean and fingerprint free—use a dry cleaning cloth to wipe away dust…Read more